Hi all,
Per our staff meeting on Mon, Dec. 10 we are making a change with the way we handle new work comp/pi cases. Whenever a new patient comes in with one of these cases, or an existing patient switches to a WC or PI, we will start an entire new, manilla file for them. These files will be kept in Kathy's office for the duration of the case. The reason being, is that these files need so much "babysitting" that it would be nice to have everything in one place, and not have to search for the pertinent information. Then every time an EOB is received, it can go right in the file, and the front staff won't need to find the file and file the EOB. Also, if we need to send patient records, we won't need to sift through this case, and regular insurance case to find the correct information.The intent is to simplify :) Any questions, please see Kathy
Thanks
KS
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