monday meeting

Hey!
The new items from monday 11/12 meeting are as follows:

1. From now on we will start a new travel card of the appropriate color every time someone changes insurances or has a new auto or wc. We will draw a red line through the old travel card and make a note of new insurance, auto, etc. Keep them together until the dr. is ready to file the older card.

2. We will use the wellness code for all cash patients and cash payments. This means that this charge will not get sent to insurance. Each will have a diagnosis attached to it. Also, the 52 modifier must be attached to all reduced charges including reduced charges for massages.

3. New Patients. The front desk will be responsible for entering in only the new patients personal data (name, address, phone, etc.). The insurance data, diagnosis, and charges will be Kathy's responsibility.

4. Auto. Kathy would like us to attached a copy of the auto insurance card and a copy of the auto pink form to the charge slip for her. She has to have the claim # (which should be on the pink form) and she would like the adjustors name and phone # if possible.

5. Don't forget to add the insurance type (ie, CCMI, BCBS, etc) to the little box on the upper right of the update form.

thanks, pam